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Message status

Concept#

This is the message status return webhook

Attention

Z-API does not accept webhooks that aren’t HTTPS


Updating the Webhook#

To update the webhook route, you can do it through the API or through the admin panel.

Tip

You can change all webhooks at once to the same value using this endpoint.

API#

/update-webhook-status#

PUT https://api.z-api.io/instances/YOUR_INSTANCE/token/YOUR_TOKEN/update-webhook-message-status

Header#

KeyValue
Client-TokenACCOUNT SECURITY TOKEN

Request Body#

{
"value": "https://endereco-do-seu-sistema.com.br/instancia/SUA_INSTANCIA/status"
}

Administrative panel#

img


Webhook’s returns#

The possible returns of the on-whatsapp-message-status-changes webhook are registered below:

Response#

AttributesTypeDescription
statusstringMessage status (SENT - if sent, RECEIVED - if received, READ - if read, READ-SELF - read confirmation inactive, PLAYED - if heard)
idstringIdentifier’s of the message
phonestringMessage destination phone number.
mommentstringTime when the instance was disconnected from the number.
typestringInstance event type, in this case it will be "MessageStatusCallback".

200#

{
"status": "SENT",
"ids": ["999999999999999999999"],
"momment": 1632234645000,
"phone": "5544999999999",
"type": "MessageStatusCallback",
"instanceId": "instance.id"
}
{
"status": "RECEIVED",
"ids": ["999999999999999999999"],
"momment": 1632234645000,
"phone": "5544999999999",
"type": "MessageStatusCallback",
"instanceId": "instance.id"
}
{
"status": "READ",
"ids": ["999999999999999999999"],
"momment": 1632234645000,
"phone": "5544999999999",
"type": "MessageStatusCallback",
"instanceId": "instance.id"
}
{
"status": "READ-SELF",
"ids": ["999999999999999999999"],
"momment": 1632234645000,
"phone": "5544999999999",
"type": "MessageStatusCallback",
"instanceId": "instance.id"
}
{
"status": "PLAYED",
"ids": ["999999999999999999999"],
"momment": 1632234645000,
"phone": "5544999999999",
"type": "MessageStatusCallback",
"instanceId": "instance.id"
}

405#

In this case certify that you are sending the correct specification of the method. This means, verify if you sent a POST or PUT as specified at the beginning of this topic.

415#

In case you receive 415 error, make sure to add the “Content-Type” of the object you are sending in the request headers, mostly “application/json”